Work Experience

İstanbul – Turkey

Havana – Cuba

01.2020 – 12.2021

Online Business Development Manager

  • Business Process Transformation -Digital Transformation
  • Created custom-coded car rental portal for the Caribbean
  • Managed relationships with OTAs and suppliers
  • Managed search engine and social media marketing
  • Created marketing and sales channels

İstanbul – Turkey

New Jersey – USA

10.2017 – 08.2019

Chief Operating Officer

  • Overseen daily operations of the company and the work of executives (Operations, IT, Marketing, Sales, Accounting, etc.)
  • Participated in expansion activities (investments, acquisitions, corporate alliances, etc.)
  • Managed relationships with partners/vendors

Marmaris / Turkey

07.2010 – 12.2016

Sales & Operations Director

  • Managed all day-to-day operational duties and post-sales processes of SIXT in Marmaris/Dalaman region.
  • Developed and implemented marketing strategies throughout the expansion of the company’s in-demand rental services.
  • Created the company’s online B2B & B2C marketing platforms to generate revenue and cultivate new clients.
United Blue Online Holiday Solutions

Marmaris / Turkey

11.2006 – 12.2009

Country Operations Manager

  • Orchestrated all operational and sales duties of HolidayTaxis (GB) and ResortHoppa (ES), supervised 420.000+ customers at IST, SAW, AYT, BJV, ADB, DLM airports.
  • Trained and supervised 25 employees working in the customer service and operations departments.
  • Gathered and presented periodical business and operations reports to the executive staff.
  • Represented the company at the World Travel Market 2007 & 2008
STG-Online Travel Agency

Marmaris / Turkey

03.2005 – 10.2005

Ast. Country Operations Manager

  • Improved and controlled the booking systems of the agency, including Expedia (US), HolidayTaxis (GB), ShuttleDirect (ES) throughout the country.
  • Executed all the operational confirmations and arrangements directly with customers over the phone and in person.
  • Prepared and presented weekly operational reports to the executives.
STG-International Travel Agency

Marmaris / Turkey

07.2002 – 09.2002

07.2001 – 09.2001

Sales Representative / Easy Guiding

  • Functioned as the Sales Representative of Metak Holidays (GB) for all South Aegean Region. (Welcome Meetings, Regional Briefings, Excursion Sales)
  • Easy Guiding (City Tours, Boat Trips)
  • Took part in the local operational duties for excursions and airport transfers.

REFERENCES AVAILABLE UPON REQUEST

Education

Bachelor of Arts

Eastern Mediterranean University (TRNC)

Faculty of Communication & Media Studies

Public Relations and Advertising

Muğla Anatolian High School (1995-2000)

Eyüboğlu High School (1992-1995)

Language

C1 – Advanced

A2 – Elementary

Projects

Tacocarro.com
Web Development Consultant
(Web Based B2C Car Rental Portal)

Tripedia.com
Web Development Consultant
(Web Based B2B2C Tour, Activity and Airport Transfer Sales Platform)

Airportconnex.com
Web Development Consultant
(Web Based B2B2C Airport Transfer Software)

PortTatil – PortRentacar – PortPLUSTRANSFERS
Brand Creator, Business Developer & Web Consultant
(Web Based B2C Outgoing Travel Agent, Car Rental Service, Airport Transfer Service)

Gulet4Charter.com
Brand Creator, Business Developer & Web Consultant
(Web Based B2C Yacht & Gulet Sales Portal)

ARMBAND UHREN SAATOLOG
6. Edition / Art Director – Copy Editor
(Luxury Watch Catalog)